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Already switched on to Britvic? Discover resources to optimise your sales and delight your customers.
Learn moreAlready switched on to Britvic? Discover resources to optimise your sales and delight your customers.
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We're here for you, whatever you need. If you can't find your answer below, our dedicated support team are available 9am-5pm Monday-Friday.
Order support
Website Support
Product Support
Equipment Support
Place a dispense / fridge request
Product Request / Start Selling
Something else
All our orders are delivered by Parcelforce which usually makes deliveries Monday - Friday, between 7:00 am and 6:00 pm. Most orders arrive within 3 to 4 working days of the order being placed.
You can track the status of your order on the 'My orders' page of your account. If your order still hasn't arrived after 5 working days, please send us a message and we'll do our best to help you.
If your Britvic equipment isn't working like you'd expect, there are some simple checks you can do to get you pouring again quickly:
If you're logged in you can change your password in the account details section of your account. If you can't remember your password you can use the forgotten password form to reset it.
First check your junk mail folder, sometimes the email will end up there. If you still can't find it, send us a message and we'll try and help you out.
Tap into our resources and help your sensational drinks business grow.
Increase sales